Baseline Recommendations & Top Tips

Recommendations

We recommend the following considerations as a starting point for any learning content creation or conversion project.

Platform Selection

Match different types of learning content with appropriate learning platforms.

Content Ownership

A person or group responsible for keeping training content accurate and current.

Begin with the End in Mind

Use of “backward-chaining” to ensure training achieves the desired outcome.

Respect Learners' Time

Broadly adopted learning solutions are usually easy to navigate, targeted, and engaging.

Never Create a Course Without an Evaluation

Measures both effectiveness and adoption of the training.

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Strong Instructional Design

Enables best balance of learning needs and development costs.


Top Tips

Creating world class training usually comes down to allowing a handful of key principles to lead the way and inform progress. These include goals such as treating content as an asset, enabling continuous improvement by leveraging learner feedback, and creating a system of learning that users can readily access and understand. The road to any one of these, however, can sometimes be hard to find let alone follow. Below are a few tactical tips that can help:

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Plan for peer-reviews at key transitions. 

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Re-purpose content when possible.

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Seek an appropriate balance of instruction, examples, and practice.

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Use checklists between major phases of design and development. 

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Leverage learner feedback during and after production. 

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Separate “must have” material from “nice to have”.

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Let learning objectives define “true north”.

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Ensure working versions have a “bend but not break” quality.

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Use placeholders early and often to facilitate progress.

We get the big things right and do the little things well. 

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